Sales Support Assistant (WKBW-TV)

WKBW-TV, the ABC affiliate in Buffalo, NY, is looking for a Sales Support Assistant. Please apply at

Primary Purpose

The Sales Support Assistant III is responsible for supporting the sales department in day-to-day activities.

Key Activities

• Assist Sales team with pre-sales events, client appointments and order entry. Facilitate & process sales presentations.
• Communicate with advertising agencies and clients for make goods, preemptions, under delivery and day-to-day contact. Including sending station information to clients and national representatives.
• Generate and analyze sales reports including rating delivery data by week and adjusting advertising schedules. Complete online postings.
• Identify and correct any billing errors or issues prior to end of month.
• Correctly input client billing adjustments within the same month as dispute identified.
• Attend sales training and planning meetings.
• Arranges and distributes various advertising materials and sales reports to the proper areas in a timely manner.
• Provide exemplary customer assistance.
• Assist AE’s and clients with commercial time, arrange tape pick-ups, and make goods and changes.
• Send location information to clients and national reps.
• Produce sales pieces in coordination with National Rep. Firm and Research Director.
• Assist with inventory control and updating and weekly rate card.
• Paid programming liaison with advertisers, where necessary.
• Cross-train in all sales and traffic software applications as well as sales support positions.
• Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers.
• Other duties as assigned.

Education & Experience/Certifications
• High School diploma or equivalent required
• 5+ years experience in a related field.